Critical analysis the business environment of Mr. and Mrs. Yates Essay

Critical analysis the business environment of Mr. and Mrs. Yates Grocery stores - Essay Example They do not hold the store in selling popular products but rather have developed a distinct business differentiation by targeting that population which likes to buy European food items. This gives them a slightly different target market than the other grocery stores and super markets in the vicinity. The grocery stores are medium sized; the profits are dependent upon the number of sales made each day as they cannot be dependent upon a huge variety and array of products as there is limited space in the stores. The Yates believe that they are providing a service rather than just selling grocery to their customers; they believe in being knowledgeable about the grocery they are selling and they are well versed in their specification so that they can provide ample and astute guidance to their customers. In-spite of these fine aspects, the Yates have been suffering huge losses and mismanagement problems, this report struggles to identify the cause of these problems and offer solutions. We are going to analyze the operations, information, and quality management problems that the company is facing. For this we first need to establish what these concepts are: Operations management: Operations management is a branch of management that deals in overseeing and refining the business processes so that they incorporate optimization of resources (minimum use of resources and maximum output) and also make them apt at meeting customer needs. It concerns constructing new processes and redesigning old ones to make them more efficient and optimal. Information management: This concerns the collection and management of information from all the sources available; sorting useful information from the clutter and utilizing it in time to ensure the efficient and effective management of resources. Quality management: Quality management is ensured in any organization by catering to the following aspects: Quality planning Quality control Quality assurance Quality improvement If the organizat ion is adhering to these four aspects, not only in their product/services but also in all their processes and procedures, and ensuring continuous improvement, only then is it a quality organization. Now, this report will aim to find the discrepancies in the Yates grocery stores related to these concepts. The first tools being utilized to analyze the grocery store is: 1. PESTLE Analysis: The environment in which a business operates can be very dynamic and unpredictable; it contains the following aspects: 1.1. Political: The free trade policies that are being adopted by governments are a great benefit to the Yates as they have to import international food items. These no tariff policies greatly reduce the cost of the products. Any change in these policies will be a threat to the Yates. All businesses have to adhere by the rules and regulations established by the government for the working of a business, they include: agreements, MOU’s, charters etc. They are very important and have to be managed in order to maintain smooth running of the business (Kerzner 2009, p. 65-92). 1.2. Economical: Economic factors are a great concern for the Yates as they impact the buying behaviors of customers directly. The recent recession is a great example of how economy affects businesses. If the buying power of people reduces, they give priority to the necessities and do not divulge in unnecessary items such as foreign food

Public key infrastructure Essay Example for Free

Public key infrastructure Essay Public key infrastructure is arrangements used to bind public keys with identities of respective user by means of certificate of authority. There should be unique user identity for each certificate of authority. Establishment of binding is through registration and issuance process which is carried out under human supervision or software at a certificate of authority depending on assurance level. Registration authority assures this binding where each user identity, their binding, the public key and validity conditions are made in a manner that it can not be forged in the public key certificates that are issued by the certificate of authority. Why Public Key Infrastructure Is Important Public key infrastructure enables users of unsecured public networks for example, internet to privately and securely exchange data and money by use of private and public cryptographic key pair obtained and shared through a trusted authority. It also provides for digital certificate that is used to identify an organization or individual and directory services used to store or revoke the certificates. (Warwick, 1998 pp50-55). Public key infrastructure enables computer users with no prior contact to use information in public key in their public key certificates to be able to encrypt messages to each other. It has a client software, smart cards, server software, assurances, legal contracts and operational procedures. Public key infrastructure enable parties in any dialogue establish message integrity and confidentiality without the need for exchanging any secret information in advance and do not need any prior contact. Public key infrastructure supports digital signatures that enhance security of transaction, services that are essential such as certificate revocation and validation, key backup and recovery. Updating key pairs simultaneously helps to minimize work load of administration for public key infrastructure. It also supports cross certification which creates truly federated identity through enabling integration among circles of trust. The other importance is that, it enables users to have large communication; partners and consumers transact and communicate in a dynamic way. It is reliable and cost effective where it does not involve use of huge amount of money. Public key infrastructure system is closely tied to enterprise directory scheme when public key of employees are stored together with his personal details for example, phone, e-mail, department and location. This saves time in retrieving the data that is needed because once the name of employee is known; all the necessary information concerning him or her is easily available in the same place. (Baum, 1998 pp 56-59). How It Relates To Information Technology (It) Security Communication security establishment operate and manage public key infrastructure bridge. It signs and manages common certification authorities that certify public key infrastructure. As information technology security, establishment of communication security helps in developing technical documentation and operational standards with respect to risk and vulnerability analysis, analysis of system and networks security and product evaluation in consultation with policy management departments and authority as they relate to public key infrastructure and applications that are related. Information technology security give advice and assist policy management departments and authority on standards of operation and technical documentation. When managers follow the advice given to them, their departments will be able to perform well and to the expectations of organization as a whole. They will assist the employee in performing their duties so that at the end they are able to do quality work that brings the desired results. (Steven, 1998 pp 23-26). Strategic security services are provided and technical advice to support implementation, design and operation of public key infrastructure and critical related elements of infrastructure. They develop and provide training which is specialized with respect to vulnerability of networks, conduct related research and development and appropriate mitigation strategies. Information technology maintains and advice architecture of overall system of public key infrastructure. It operates and manages merging technology test bed for supporting interoperability test between secure emerging technology applications and key public infrastructure. Business requires making partners, customers and suppliers more efficient, demands ways of securely opening up networks and applications. They look for different ways of carrying out business in order to enjoy the benefit of business communication and commerce provided by online channel opportunities which includes consumer web applications and business partner extranets. Authentication solutions have been costly and cumbersome in the past. There has been limited proliferation of these solutions. With VeriSign, customers are able to move to an easier and ubiquitous universal authentication solution relying on VeriSigns services of security to offer high breed security for internet and network resources. Managed public key infrastructure fast track is used for enterprises to secure small scale applications. Enterprises are able to control issuing of digital certificates to internal and external users while processing tasks of outsourcing data like generation of digital certificate, renewal, validation and revocation. (Steven, 1998 pp27-30). REFERENCES Warwick F. and Baum M. (1998): public key infrastructure interoperation: Science and Technology Spring, pp50-59. Steven S. (1998): Incorporation by reference and public key infrastructure: VeriSign, pp23-30.

Lincoln - Greatest Man Of The 19th Century :: essays research papers

The man of the nineteenth century.   Ã‚  Ã‚  Ã‚  Ã‚  Many historians argue that American culture is based on Civil War and its outcome. It is easy to agree with that statement, because one cannot even imagine living in a slave-owning society that would most definitely develop if the South had won. Abraham Lincoln, America’s sixteenth President was the most influential man of the war. He was responsible for mobilizing the North’s power, getting people, both Republicans and Democrats, to sympathize with the Union cause and consequently, winning the war. This is what makes Lincoln the most influential man of the nineteenth century.   Ã‚  Ã‚  Ã‚  Ã‚  Lincoln was born into an â€Å"undistinguished family†. His parents died, when Lincoln was just a child, and he had to struggle greatly in order to get some education. Lincoln served as a captain in the Black Hawk War after which he continued with a law career. Lincoln spent eight years in the Illinois legislature. In 1858 Lincoln ran against Douglas in series of debates for Senator’s position. Although Lincoln lost, these debates won him the nomination of 1860. His greatest accomplishments were to come much later.   Ã‚  Ã‚  Ã‚  Ã‚  When Lincoln was inaugurated in 1861, he made it perfectly clear that the secession of the South was unconstitutional. He was willing to compromise with the South on the issue of slavery, the driving force behind South’s secession. Unfortunately, South was not interested in compromising. After the Fort Sumter was forced to surrender by the Confederate troops, Lincoln declared war. Since he was running a centralized government rather than the South that believed in states’ rights over central government, Lincoln was able to efficiently mobilize Union’s people and resources. That, of course, played an essential role in the final victory, and is one of Lincoln’s greatest accomplishments.   Ã‚  Ã‚  Ã‚  Ã‚  The victory of the Union affects today’s society just as much, or maybe even more that the War for Independence. As mentioned, Civil War is the underlying event of American history and further formation of its culture. It is impossible to even conceive a society that would develop as a result of Confederate victory. Asides from being a slave owning and perhaps, a slave trading nation for many years, America would also lack a centralized government and much of its international power. No one knows how many years it would take for the Confederacy to abolish slavery.   Ã‚  Ã‚  Ã‚  Ã‚  Lincoln, on the other hand, abolished slavery in 1863 , two years after the beginning of the war.

The Argument on the Legalization of Same Sex Marriages Essay -- Papers

The Argument on the Legalization of Same Sex Marriages The argument over the legalization of same sex marriages is rapidly becoming one of the most vigorously advocated reform subjects in recent law review. Being gay and loving someone is not illegal, but uniting that couple in a legal marriage is rejected by most of society in this country. Each state has had to deal with legal issues concerning same sex marriages to some extent. Most supporters of the ban on gay marriages believe that it would be a strong cause of immorality and corruption of the American family. People who do not support same sex marriages believe that it would create an unhealthy family, and could cause serious harm to children in that family, while supporters of same sex marriages believe that they are being denied the benefits such as establishing a right of survivorship, co-partner medical and retirement benefits. It is felt by most homosexuals that these benefits would help create a stronger stability in a long-term relationship. Most of the volunteer and financial support against gay marriage comes from religious groups or churches. ?Catholics, Mormons, and evangelists make up more than 40 percent of California?s population, and raised millions of dollars to pass the amendment.? Same sex marriages are both mentally and physically wrong in the minds of most parishioners. They find the concept immoral because according to the Bible, sex between members of the same sex is strictly prohibited, much less marriage. Proposition 22 was one of many campaigns led by religious conservatives, which prohibits California from allowing marital rights to gay couples who married in another state, and it only recognizes marriages between man and a woman. ... ...iages will also someday in the future be legalized. Bibliography: California Protection of Marriage Initiative. Feb.2000 Online Posting. 11 Nov. 2000 (http://doma.org/purpose.html) Defense of Marriage Act. May 1996 Online Posting. 28 Nov. 2000 (http://reagan.com/HotTopics.main/HotMike/document-5.15.1996.1.html) Lesbian and Gay Marriage Resource Site. April 2000 Online Posting 10 Oct. 2000 (http://grasshopperdesign.com/gay_marriage/news/vt4.htm) DodgeGlobe: The Dodge City Daily Globe-Court grants April. 2000 Online Posting. 8 Oct. 2000 (http://www.dodgegloble.com/stories.122199/nat_rights.shtml) California Bars Gay Marriage Mar. 2000 Online Posting 11 Nov. 2000 (http://abcnews.go.com/onair/CloserLook/wnt_000307_Prop22_feature.html) Stiers, Gretchen A. From This Day Forward St. Martins Press, New York, NY, 1998

Product analysis Samsung Galaxy S4 Essay

Nowadays, it is a common scene to see everybody keeps his /her ear attached to a cell phone. Often, they are doing it at the risk of an accident, loss of human relationship or studies. Intimate friendships of our parents’ younger days are now lost and it is now reduced to an SMS or mobile talk. Keeping addresses of our intimates is now lost. Writing letters is given up. Human relationship and mental concentration are now replaced by electronic connections. It is a fact that having a mobile phone now a days is a sort of necessity and it is an inevitable truth that mobile industry is taking everyone’s mind by a storm. From the very basic thing of making a call, texting, and now Internet access for just a touch of your fingertips. Do you have one of these? I do have one of those too and I won’t deny the fact that I enjoy using them. So as one of the million subscribers of this technology I will share you some of the advantages and disadvantages I found, out of having a mobile phone. A mobile phone (also known as a cellular phone, cell phone, and a hand phone) is a device that can make and receive telephone calls over a radio link while moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile phone operator, allowing access to the public telephone network. By contrast, a cordless telephone is used only within the short range of a single, private base station. In addition to telephone, modern mobile phones also support a wide variety of other services such as text messaging, MMS, email, Internet access, short-range wireless communications (infrared, Bluetooth), business applications, gaming and photography. Mobile phones that offer these and more general computing capabilities are referred to as smartphones. The first hand-held mobile phone was demonstrated by John F. Mitchell and Dr Martin Cooper of Motorola in 1973, using a handset weighing around 2.2 pounds (1 kg). In 1983, the DynaTAC 8000x was the first to be commercially available. From 1990 to 2011, worldwide mobile phone subscriptions grew from 12.4 million to over 6 billion, penetrating about 87% of the global population and reaching the bottom of the economic pyramid. II. The Company Background Samsung Group (Hangul: ì‚ ¼Ã¬â€ž ±Ãª · ¸Ã« £ ¹; Hanja: ä ¸â€°Ã¦ËœÅ¸Ãª · ¸Ã« £ ¹; Korean pronunciation: [sam.sÊÅ'Å‹ É ¡Ã‰ ¯Ã¢â‚¬â„¢Ã‰ ¾upÌš]) is a South Korean multinationalconglomerate company headquartered in Samsung Town, Seoul. It comprises numerous subsidiaries and affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol. Samsung was founded by Lee Byung-chull in 1938 as a trading company. Over the next three decades the group diversified into areas including food processing, textiles, insurance, securities and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s; these areas would drive its subsequent growth. Following Lee’s death in 1987, Samsung was separated into four business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group. Since the 1990s Samsung has increasingly globalised its activities, and electronics, particularly mobile phones and semiconductors, has become its most important source of income. Notable Samsung industrial subsidiaries include Samsung Electronics (the world’s largest information technology company measured by 2012 revenues), Samsung Heavy Industries (the world’s second-largest shipbuilder measured by 2010 revenues), and Samsung Engineering and Samsung C&T (respectively the world’s 35th- and 72nd-largest construction companies). Other notable subsidiaries include Samsung Life Insurance (the world’s 14th-largest life insurance company), Samsung Everland (operator of Everland Resort, the oldest theme park in South Korea), Samsung Techwin (an aerospace and defence company) and Cheil Worldwide (the world’s 19th-largest advertising agency measured by 2010 revenues). Samsung has a powerful influence on South Korea’s economic development, politics, media and culture, and has been a major driving force behind the â€Å"Miracle on the Han River†. Its affiliate companies produce around a fifth of South Korea’s total exports. Samsung’s revenue was equal to 17% of the South Korea’s $1082 billion GDP. Name According to the founder of Samsung Group, the meaning of the Korean hanja word Samsung (ä ¸â€°Ã¦ËœÅ¸) is â€Å"tristar† or â€Å"three stars†. The word â€Å"three† represents something â€Å"big, numerous and powerful†; the â€Å"stars† mean eternity. History 1938 to 1970 The headquarters of Samsung Sanghoesin Daegu in the late 1930s In 1938, Lee Byung-chull (1910–1987) of a large landowning family in the Uiryeong county came to the nearby Daegu city and founded Samsung Sanghoe (ì‚ ¼Ã¬â€ž ±Ã¬Æ' Ã­Å¡Å', ä ¸â€°Ã¦ËœÅ¸Ã¥â€¢â€ Ã¦Å"Æ'), a small trading company with forty employees located in Su-dong (now Ingyo-dong). It dealt in groceries produced in and around the city and produced its own noodles. The company prospered and Lee moved its head office to Seoul in 1947. When the Korean War broke out, however, he was forced to leave Seoul and started a sugar refinery in Busan named Cheil Jedang. After the war, in 1954, Lee founded Cheil Mojik and built the plant in Chimsan-dong, Daegu. It was the largest woollen mill ever in the country and the company took on the aspect of a major company. Samsung diversified into many areas and Lee sought to help establish Samsung as an industry leader in a wide range of enterprises, moving into businesses such as insurance, securities, and retail. Lee placed great importance on industrialization, and focused his economic development strategy on a handful of large domestic conglomerates, protecting them from competition and assisting them financially. In 1948, Cho Hong-jai (the Hyosung group’s founder) jointly invested in a new company called Samsung Mulsan Gongsa (ì‚ ¼Ã¬â€ž ±Ã« ¬ ¼Ã¬â€š °Ãª ³ µÃ¬â€š ¬), or the Samsung Trading Corporation, with the Samsung Group founder Lee Byung-chull. The trading firm grew to become the present-day Samsung C&T Corporation. But after some years Cho and Lee separated due to differences in management between them. He wanted to get up to a 30% group share. After settlement, Samsung Group was separated into Samsung Group and Hyosung Group, Hankook Tire, and others. In the late 1960s, Samsung Group entered into the electronics industry. It formed several electronics-related divisions, such as Samsung Electronics Devices Co., Samsung Electro-Mechanics Co., Samsung Corning Co., and Samsung Semiconductor & Telecommunications Co., and made the facility in Suwon. Its first product was a black-and-white television set. 1970 to 1990 The SPC-1000, introduced in 1982, was Samsung’s first personal computer (Korean market only) and uses an audio cassette tape to load and save data – the floppy drivewas optional. In 1980, Samsung acquired the Gumi-based Hanguk Jeonja Tongsin and entered the telecommunications hardware industry. Its early products were switchboards. The facility were developed into the telephone and fax manufacturing systems and became the centre of Samsung’s mobile phone manufacturing. They have produced over 800 million mobile phones to date. The company grouped them together under Samsung Electronics Co., Ltd. in the 1980s. After the founder’s death in 1987, Samsung Group was separated into four business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group. Shinsegae (discount store, department store) was originally part of Samsung Group, separated in the 1990s from the Samsung Group along with CJ Group (Food/Chemicals/Entertainment/logistics) and the Hansol Group (Paper/Telecom). Today these separated groups are independent and they are not part of or connected to the Samsung Group. One Hansol Group representative said, â€Å"Only people ignorant of the laws governing the business world could believe something so absurd,† adding, â€Å"When Hansol separated from the Samsung Group in 1991, it severed all payment guarantees and share-holding ties with Samsung affiliates.† One Hansol Group source asserted, â€Å"Hansol, Shinsegae, and CJ have been under independent management since their respective separations from the Samsung Group.† One Shinsegae Department Store executive director said, â€Å"Shinsegae has no payment guarantees associated with the Samsung Group.† In the 1980s, Samsung Electronics began to invest heavily in research and development, investments that were pivotal in pushing the company to the forefront of the global electronics industry. In 1982, it built a television assembly plant in Portugal; in 1984, a plant in New York; in 1985, a plant in Tokyo; in 1987, a facility in England; and another facility in Austin in 1996. As of 2012, Samsung has invested more than US$13 billion in the Austin facility, which operates under the name Samsung Austin Semiconductor LLC. This makes the Austin location the largest foreign investment in Texas and one of the largest singleforeign investments in the United States. 1990 to 2000 Samsung Group headquarters at Samsung Town, Seoul Samsung started to rise as an international corporation in the 1990s. Samsung’s construction branch was awarded a contract to build one of the two Petronas Towers in Malaysia, Taipei 101 in Taiwan and the Burj Khalifa in United Arab Emirates. In 1993, Lee Kun-heesold off ten of Samsung Group’s subsidiaries, downsized the company, and merged other operations to concentrate on three industries: electronics, engineering, and chemicals. In 1996, the Samsung Group reacquired the Sungkyunkwan University foundation. Samsung became the largest producer of memory chips in the world in 1992, and is the world’s second-largest chipmaker after Intel (seeWorldwide Top 20 Semiconductor Market Share Ranking Year by Year). In 1995, it created its first liquid-crystal display screen. Ten years later, Samsung grew to be the world’s largest manufacturer of liquid-crystal display panels. Sony, which had not invested in large-size TFT-LCDs, contacted Samsung to cooperate, and, in 2006, S-LCD was established as a joint venture between Samsung and Sony in order to provide a stable supply of LCD panels for both manufacturers. S-LCD was owned by Samsung (50% plus 1 share) and Sony (50% minus 1 share) and operates its factories and facilities in Tangjung, South Korea. As on 26 December 2011 it was announced that Samsung had acquired the stake of Sony in this joint venture. Compared to other major Korean companies, Samsung survived the 1997 Asian financial crisis relatively unharmed. However, Samsung Motor was sold to Renault at a significant loss. As of 2010, Renault Samsung is 80.1 percent owned by Renault and 19.9 percent owned by Samsung. Additionally, Samsung manufactured a range of aircraft from the 1980s to 1990s. The company was founded in 1999 as Korea Aerospace Industries (KAI), the result of merger between then three domestic major aerospace divisions of Samsung Aerospace, Daewoo Heavy Industries, and Hyundai Space and Aircraft Company. However, Samsung still manufactures aircraft engines and gas turbines. 2000 to 2013 The Samsung pavilion at Expo 2012 In 2001 Samsung Techwin became the sole supplier of a combustor module for the Rolls-Royce Trent 900 used by the Airbus A380, the world’s largest passenger airliner. Samsung Techwin is also a revenue-sharing participant in the Boeing’s 787 Dreamliner GEnx engine program. In 2010, Samsung announced a 10-year growth strategy centred around five businesses. One of these  businesses was to be focused on biopharmaceuticals, to which the Company has committed â‚ ©2.1 trillion. In December 2011, Samsung Electronics sold its hard disk drive (HDD) business to Seagate. In the first quarter of 2012, Samsung Electronics became the world’s largest mobile phone maker by unit sales, overtaking Nokia, which had been the market leader since 1998. In the August 21st edition of the Austin American-Statesman, Samsung confirmed plans to spend 3 to 4 billion dollars converting half of its Austin chip manufacturing plant to a more profitable chip. The conversion should start in early 2013 with production on line by the end of 2013. On August 24, 2012, 9 U.S jurors ruled that Samsung had to pay Apple Incorporated US$1.05 billion dollars in damages for violating six of its patents on smartphone technology. The award was still less than the US$2.5 billion dollars requested by Apple. The decision also ruled that Apple didn’t violate 5 Samsung patents that were in the caseSamsung decried the decision saying that the move could harm innovation in the sector. It also followed a South Korean ruling that said both companies were guilty of infringing on each other’s intellectual property. In the first trading after the ruling, Samsung shares on the Kospi index fell 7.7%, the largest fall since October 24, 2008, to 1,177,000 Korean won. Apple then sought to ban the sales of eight Samsung phones (Galaxy S 4G, Galaxy S2 AT&T, Galaxy S2 Skyrocket, Galaxy S2 T-Mobile, Galaxy S2 Epic 4G, Galaxy S Showcase, Droid Charge and Galaxy Prevail) in the United States[ which has been denied by the court. On September 4, 2012, Samsung announced it plans to examine all of its Chinese suppliers for possible violations of labor policies. The company said it will carry out audits of 250 Chinese companies that are its exclusive suppliers to see if children under the age of 16 are being used in their factories. Samsung Electronics Co., Ltd. (Korean: ì‚ ¼Ã¬â€ž ±Ã¬  â€žÃ¬Å¾ ) is a South Korean multinational electronics company headquartered in Suwon, South Korea. It is the flagship subsidiary of the Samsung Group and has been the world’s largest information technology company by revenues since 2009. Samsung Electronics has assembly plants and sales networks in 61 countries and employs around 221,000 people. Samsung has previously been known for its position as a manufacturer for many electrical components such  as semiconductors,chips, flash memory and hard drive devices. Samsung Electronics has actively expanded in consumer markets moving away from its manufacturing roots. It has been the world’s largest television manufacturer since 2006 and the world’s largest maker of LCD panels for eight consecutive years. In recent years, Samsung has gained prominent position in the mobile phone and tablet market, fuelled by its flagship Samsung Galaxy line of devices. The company is the world’s largest vendor of smartphones since 2011. Samsung has also established a prominent position in the tablet computer market, with the release of the Android-powered Samsung Galaxy Tab and Note 10.1. BIBLIOGRAPHY http://smartphones2013.org/samsung-galaxy-s4-pros-cons/ http://www.managementstudyguide.com/market-segmentation.htm http://en.wikipedia.org/wiki/Samsung_Galaxy_S4 http://gadgetan.com/inilah-uniknya-acara-perilisan-samsung-galaxy-s-4/42162 http://www.gsmarena.com/samsung_galaxy_s_iv-5125.php Samsung official website (http://www.samsung.com/us/mobile/galaxy-S4/ ) http://www.isuppli.com www.wikipedia.org www.google.com www.valas.com www.mysmartprice.in www.xe.com http://www.indotrading.com http://searchfunmoods.com http://www.knoc.co.kr www.phoneArena.com http://EzineArticles.com/

Free Essays on Cisco Company

COMPANY PROFILE Cisco Systems is one of the largest network communications company in the world. Cisco provides networking solutions that customers use to build a integrated information infrastructure of their own, or to connect to someone else’s network. Cisco also offers an extensive range of hardware products used to form information networks, or to give them access to these networks. Cisco also has it’s own software called IOS software, which provides network services and enables networked applications. Cisco serves customers in a wide range of businesses, such as corporations, government agencies, utilities, and educational institutes, and small to medium size businesses. Cisco sells it’s products worldwide. They serve as many as 115 different countries. They have more than 225 sales and support offices in 75 countries. Cisco strongly believes in the advantages of a global networked business. By using networked applications over the internet and it’s own inter nal network, Cisco is gaining financial contribution of at least $825 million a year in operating costs savings and revenue enhancements. Today, Cisco is the largest commerce site, with 87% of their orders are transacted over the web. Cisco is one of Americas greatest corporate success stories. Since shipping it’s first product in 1986, The company has grown into a global market leader that holds No.1 or No.2 market share in almost every market section in which it participates. Cisco went public in 1990 on the nasdaq stock market with annual revenues at $69 million in that year. But now their revenues are at $12.2 billion in fiscal 1999. Their revenues in the last four quarters are shown in the figure below. QUARTERS REVENUES Q3 (ending 4/00) $4.9 billion Q2 (ending 1/00) $4.3 billion Q1 (ending 10/99) $3.9 billion Q4 (ending 7/99) $3.6 billion Cisco world headquarters: San Jose, California, USA Senior Management * John Cham... Free Essays on Cisco Company Free Essays on Cisco Company COMPANY PROFILE Cisco Systems is one of the largest network communications company in the world. Cisco provides networking solutions that customers use to build a integrated information infrastructure of their own, or to connect to someone else’s network. Cisco also offers an extensive range of hardware products used to form information networks, or to give them access to these networks. Cisco also has it’s own software called IOS software, which provides network services and enables networked applications. Cisco serves customers in a wide range of businesses, such as corporations, government agencies, utilities, and educational institutes, and small to medium size businesses. Cisco sells it’s products worldwide. They serve as many as 115 different countries. They have more than 225 sales and support offices in 75 countries. Cisco strongly believes in the advantages of a global networked business. By using networked applications over the internet and it’s own inter nal network, Cisco is gaining financial contribution of at least $825 million a year in operating costs savings and revenue enhancements. Today, Cisco is the largest commerce site, with 87% of their orders are transacted over the web. Cisco is one of Americas greatest corporate success stories. Since shipping it’s first product in 1986, The company has grown into a global market leader that holds No.1 or No.2 market share in almost every market section in which it participates. Cisco went public in 1990 on the nasdaq stock market with annual revenues at $69 million in that year. But now their revenues are at $12.2 billion in fiscal 1999. Their revenues in the last four quarters are shown in the figure below. QUARTERS REVENUES Q3 (ending 4/00) $4.9 billion Q2 (ending 1/00) $4.3 billion Q1 (ending 10/99) $3.9 billion Q4 (ending 7/99) $3.6 billion Cisco world headquarters: San Jose, California, USA Senior Management * John Cham...

Import Export Financing Essays

Import Export Financing Essays Import Export Financing Paper Import Export Financing Paper IMPORT FINANCING Background Like other developing countries, Pakistan’s import bill exceeds exports. Therefore, it faces scarcity of foreign exchange to meet its import requirements. According to daily â€Å"DAWN† dated 18th November 2012, Pakistan’s foreign exchange reserves were USD 13. 84 Billion at the week ended as on 9th November 2012. Gap between the import and export bills is partially covered by regulations, controls and measures exercised by State Bank of Pakistan and partially by the international credit, aid, loan agencies like International Monetary Fund (IMF), World Bank, Asian Development Bank (ADB). State Bank of Pakistan keeps control at a time, over this imbalance by imposing cash margin restrictions on import of general items from time to time. This is done in order to restrict imports and to allow import of only necessary items to fulfill genuine requirements and to discourage import of non-commercial and luxury items. CASE STUDY: On 1st February 2012, restriction on import of CNG cylinders and kits was imposed by Government of Pakistan in view of government policy to discourage use of CNG as a fuel due to its short supply and ever rising demand. No importer is allowed to import CNG cylinders kits up till now which is being restricted by SBP custom authority. Foreign trade involves many risks because of different locations /countries of importer and exporter. Both the parties are doing their businesses in different countries where different laws regulations apply and it is difficult to settle any dispute regarding goods quality and payment settlement between importer and exporter. For safeguarding interest of both importer and exporter, banks involve in these transactions for smooth settlement between the parties. IMPORTERS Any body who imports the required goods into the country is called an importer. The importer has to pay the exporter for the value of goods in foreign exchange. Importers are classified into three categories: i) Commercial sector importer i-e. a firm, institution, organization, person or group of persons registered as an importer is called commercial importer. ii) Industrial sector importer i-e. any industrial unit which is registered as importer comes under this category. iii) Public sector importers i-e. the organizations owned by the government which import capital / consumer commodities as per their requirement. Usually, these organizations are not registered as regular importer and their requests for opening letter of credit is routed through SBP. Letter of Credit (L/C) Letter of Credit is a written undertaking by a bank given to the seller/exporter (beneficiary) at the request and instructions of the buyer/importer (applicant) to pay at sight or at a determinable future date a stated sum of money against the required documents. The documents include commercial invoice, certificate of origin, transport document relating to the mode of transport used (Airway Bill, Bill of Lading, Railway Receipt, Truck Receipt, etc. and other documents required as per terms of letter of credit. Parties to Letter of Credit In documentary credit operations, maximum number of parties involved are as under: i) Applicant (Opener of L/C): The applicant of a credit is an importer or buyer who requests his bank to issue documentary credit in favor of the seller /exporter. ii) Issuing Bank (Opening Bank): The issuing bank is also called importer’s bank. At the request of the applicant, this bank issues the credit in accordance with the instructions of the applicant in favor of the exporter. The letter of credit is sent to the bank in the exporter/seller’s country. ii) Advising Bank: Advising bank is also known as transmitting or correspondent bank in the seller’s country. Issuing bank forwards the advice of the credit by mail or by any means of tele-transmission (i-e. cable, telex, SWIFT, etc. ) to a correspondent bank where the beneficiary business exists. Normally, all L/Cs are sent via SWIFT i-e. Society for Worldwide International Financial Transactions. iv) Beneficiary (Seller or Exporter): The person or body receiving the letter of credit from the importer and/or in whose favor letter of credit is issued is called beneficiary. v) Confirming Bank: Confirming bank is the bank which at the specific request of the issuing bank adds its confirmation to a letter of credit. Adding confirmation constitutes a definite undertaking of the confirming bank, in addition to that of the issuing bank. vi) Negotiating Bank: Negotiating Bank is the bank which receives the documents against letter of credit as authorized bank. This bank has to give value for drafts and/or documents under L/C conditions. Negotiating Bank may or may not be the Advising Bank. This bank examines the documents against L/C, and if found in order, negotiates the documents and makes payment to the seller. The negotiating bank dispatches the documents to the Issuing Bank claiming reimbursement from the bank as mentioned in the L/C and as agreed between the two banks. The Negotiating Bank should ensure before lodgment of reimbursement claim that all terms of letter of credit have been complied with. vii) Reimbursing Bank: Reimbursing bank is the bank which, on behalf of the opening bank, honors the reimbursement claim lodged by the Negotiating Bank. MODES OF PAYMENT OF L/Cs There are four modes of payments of letters of credit as detailed under: (i) L/C available by Negotiation: If L/C provides for negotiation to pay without recourse to drawers and/or bonafide holders in terms of credit. Negotiation means the payment of value for draft(s) and/or documents by the bank authorized to negotiate complying with the terms of L/C. (ii) L/C available by Acceptance: In case the credit calls for a usance draft and is available by acceptance on the issuing bank, and the seller submits all the documents including usance bill of exchange to a nominated or another bank complying all the terms and conditions of the credit, the seller receives acceptance of the payment at maturity date. However, under a separate arrangement, he may get his usance draft discounted by the bank in order to meet his cash flow requirements. In such case, seller has to bear discount charges. (iii) L/C available by Sight Payment: If the beneficiary of letter of credit is to obtain payment immediately on presentation of stipulated documents, it is the sight letter of credit. In this case the exporter draws a sight or demand draft payable at the counters of the advising bank or the bank specified in the letter of credit. The draft is paid on presentation provided that all the other terms of L/C have been complied with. (iv) L/C available by Deferred Payment: In this case, L/C opening bank has to effect payment after a period specified in the L/C, calculated as to the number of days after the date of presentation of documents or after the date of shipment. Such L/C does not require drafts to be drawn or presented alongwith other documents. RETIREMENT OF DOCUMENTS When the documents are received from foreign bank, L/C opening bank affixes â€Å"Dak Received† stamp and enters the same in â€Å"Dak Received Register†. The duplicate set of documents, received by the bank, is kept with original set of documents and duplicate should be separate from the original. The bank verifies that all the documents are received as specified in the forwarding schedule of the negotiating/exporter’s bank. While scrutinizing the documents, it is also ensured that all the documents have been received as per terms of L/C. The retirement of documents can be made by the following means: Through debit to the customer’s account Through Trust Receipt Facility (FTR) offered by the bank. Through Finance against Imported Merchandise (FIM) THROUGH DEBIT TO CUSTOMER’S ACCOUNT In case customer/importer has sufficient funds to settle the bill, Cost Memo is prepared and amount in foreign currency is converted into Pak Rupees at Selling TT OD rate of exchange. Any foreign correspondent charges and service charges are added to it. Customer issues cheque / authority letter to debit his account for bill amount plus mark-up and other charges. After receiving the amount, title documents are endorsed by two authorized signatories and the same are delivered to customer against proper acknowledgement. In case, importer has not sufficient funds to settle the bill, he can avail finance from bank to settle the claim. Credit facilities available to the importer are explained hereunder: A. FUND BASED FACILITIES 1. FINANCE AGAINST TRUST RECEIPT (FATR) If customer desires to retire the documents through Trust Receipt facility, a request letter to this effect is obtained from him. In this case, bank releases documents of the goods to importer so that he may clear the goods from custom authorities. Payment is settled by the bank and reimbursement is made to foreign bank. The bank has lien on receivables in this case and importer repays the bank finance after sale of the goods. Trust Receipt should not be allowed against Usance L/C unless specific approval from the authority is held. Following documents are obtained before releasing the documents on Finance Against Trust Receipt: ? Letter of Request from the customer / importer ? Bill of Exchange duly accepted by the party ? Demand Promissory Note ? Trust Receipt ? Collateral (if any) as per limit approval ? Invoice ? Agreement of Mark-up The Trust Receipt facility can only be extended upto 45/60 days or as per terms of sanction. . FINANCE AGAINST IMPORTED MERCHANDISE (FIM) This is a sale transaction at a price mutually agreed upon between the bank and the importer. The sale price consists of value of goods or documents of title to goods and margin of profit. The sale price is payable by the buyer on deferred payment basis either in part or in lump sum. This facility is granted for a period of 60 days or as per sanction advice. Following documents are obtained from the party: ? Letter of Request from the customer / importer ? Demand Promissory Note ? Letter of Indemnity for clearance of consignment ? Letter of Pledge ? Agreement of Mark-up This type of facility is against pledge of imported stocks and its process / transaction flow is similar to that of Self-Liquidating Inventory Finance. TRANSACTION FLOW: Goods imported through L/C, when reach the port in importer’s country, there is a process of releasing the goods from custom authorities. For this purpose Clearing Agents on the panel of bank. The clearing agent after clearing the goods, transports the same via Goods Transport Companies to the destination of the importer. At importer’s business premises / factory, etc. Bank Muccadam is available to take over the custody of the goods as soon as these are received at the site. These goods are kept under pledge arrangement and bank takes effective control possession of the imported goods. B. NON-FUND BASED FACILITIES 3. USANCE LETTER OF CREDIT This type of letter of credit is issued with a condition that payment will be made after some specified period of time i-e. 180 days, 365 days, etc. The bank undertakes to pay the exporter for the value of goods at some later date in order to facilitate the importer to arrange funds for settlement of the transaction. Usance letter of credit is very useful facility in which importer not only avails the opportunity of time available to pay his liabilities but also he saves borrowing costs due to difference of LIBOR and KIBOR. At present KIBOR is upto 10% whereas LIBOR is ranging from 0. 5% to 1% for the last two to three years. In case of Usance L/C, the importer will have to pay the value of goods alongwith some additional profit/surcharge levied by the exporter (which is included in the Invoice Value) for allowing repayment period to importer. Exporter will calculate this additional profit on transaction on the basis of LIBOR (0. 70%) instead of KIBOR (10%). In case importer avails the credit lines to settle the import bill from his local bank, he will bear the borrowing/financing cost on the basis of KIBOR which is far above than LIBOR. 4. SHIPPING GUARANTEE The shipping guarantee is issued in favor of the local shipping agents for obtaining delivery order to clear goods from port / customer authorities in the absence of original shipping documents of L/Cs. This guarantee is issued on prescribed from provided by the shipping company. This guarantee is signed by the importer and counter-signed by the bank. Following documents are required from the customer at the time of issuance of shipping guarantee: ? Letter of Request from the customer / importer ? Copy of Invoice ? Copy of Bill of Lading / transport document ? Format of the shipping guarantee to be issued ? Counter guarantee in favor of the bank duly signed by the customer ? Letter of undertaking regarding exchange rate fluctuation ? Undertaking to accept the draft in case of usance L/C ? Undertaking to accept all discrepancies in the documents Liability under the shipping guarantee shall be reversed only after the surrender of the original bill of lading against which guarantee has been issued and the receipt of original guarantee from the shipping company. On receipt of original bill of lading, this is forwarded to the shipping company alongwith request to return the original guarantee. This facility is very short term nature normally 30 days. B. EXPORT FINANCE In order to strengthen its position in the international markets, Pakistan has to strive for improving its balance of trade by increasing its exports. As such exports have been the top priority of the government’s agenda to improve the position of foreign exchange earning of the country. Banks have a very important role to play in trade activities of the country. Banks act as agents for both the importers and exporters and play important role in the development of country’s trade. While handling export transactions, Credit Manager and/or Export staff of the bank must always keep into consideration the following: ? Export Policy Order of the government for the financial year ? Guidelines/instructions of Export Promotion Bureau ? State Bank of Pakistan Foreign Exchange Circulars ? Bank’s Foreign Exchange Regulations and FEX circulars ADVISING OF EXPORT LETTERS OF CREDIT Letters of credit received from foreign banks are advised to the beneficiaries in Pakistan through L/Cs advising departments of the bank. All L/Cs received are carefully scrutinized for their authenticity adhering to the terms conditions and complying with our Foreign Exchange Regulations and International laws publications (UCP 500). FORM â€Å"E† No person can export any goods from Pakistan unless he is duly registered as an exporter with Export Promotion Bureau under the registration â€Å"Importer Exporter Order 1952†. Blank â€Å"E† Forms are issued to exporters, against written request, free of any charges. In order to export, the exporter will provide details on â€Å"E† form in respect of goods, quantity, invoice value of goods, terms of sale, destination and name address of the importer. This â€Å"E† form is the main document to calculate value of goods exported and is used to control the export of any item from Pakistan. CASE STUDY: During October 2012, Government of Pakistan allowed export of 200,000 tons of sugar from Pakistan with a condition that one sugar mill can export maximum upto 10,000 tons of sugar. This maximum quantity of sugar (10,000 tons) exported by any single sugar mill to be controlled by the â€Å"E† Form submitted by the exporting sugar mill. In case of any effort of sugar mill to exceed export from 10,000 tons, SBP can very easily trace this from the record of â€Å"E† form available in its record. In the following paragraphs, we will discuss the types of financing available to exporter. . FOREIGN DOCUMENTARY BILLS PURCHASED AGAINST L/Cs This type of financing is referred to as Foreign Bills Purchased (FBP). Only those documents are purchased which are negotiable and which conform to the terms of letters of credit. The documents are forwarded to the L/C opening bank and payment is received through bank’s foreign correspondents maintaining NOSTRO account in v arious currencies. Following documents are submitted by the exporter for negotiation: ? Original Letter of Credit (L/C) ? Documents of title to goods (Bill of lading, Airway bill, etc. ? Bill of Exchange (B/E) ? Commercial Invoice ? Certificate of Origin ? Packing List ? Insurance Policy ? Any other document as per terms of L/C FBP is practical example of â€Å"Factoring† in which bank purchases the receivable of the client/exporter after making payment and takes the responsibility of collection of the receivable at its own end. The exporter transfers all rights of ownership of the documents to the bank and authorization to claim reimbursement from the L/C opening bank. This transaction is to be handled with extreme care, vigilance and diligence. All the financial and commercial documents are scrutinized as per terms conditions of L/C. Documents after careful scrutiny are forwarded to the L/C opening bank and claim of reimbursement is made as well. On realization of the bill, FBP is settled /adjusted. 2. FOREIGN DOCUMENTARY BILLS FOR COLLECTION Financing against foreign bills is made on export bills which are drawn under Letter of credit and are sent for payment under documentary collection. This is a sale transaction at a price mutually agreed upon between the buyer (bank) and seller (exporter). The documents are sold to the bank and sale proceeds will be credited in the account of seller (exporter). This type of export finance is termed as â€Å"Finance against Foreign Bills† (FAFB). All other procedures of FAFB are similar to FBP except that under FAFB in the event of non-payment of the bill by L/C opening bank or importer, the exporter undertakes to repurchase the same documents at bank’s marked up price. FAFB is the practical example of â€Å"Lien on Receivables†. 3. FINANCE AGAINST PACKING CREDIT (FAPC) Packing Credit is a sort of pre-shipment or pre-export finance, extended to prime valued customers (exporters) against valid letter of credit / firm contract order. The finance is provided to the exporter for the following: ? Purchase of goods ? Freight charges ? Clearing forwarding charges ? Export duty, etc. ? Packing requirements Finance against packing credit is granted for 180 days or upto the period the shipment of goods is affected whichever is earlier. Lien is marked on the Letter of Credit / Firm Contract in order to prevent negotiation of documents.

City-states in Lower Mesopotamia essays

City-states in Lower Mesopotamia essays Factors that contributed to the emergence of city-states in Lower Mesopotamia and the influence the landscape played in the formation of the civilization which emerged. For this essay I considered the question of what factors contributed to the emergence of city-states in Lower Mesopotamia and the influence the landscape played in the formation of the civilization which emerged. Through my research on this topic I found that there is much evidence to support the claim that landscape was a very large influence on the emergence of civilization and that most of the contributing factors were, in some way, linked to geography. In order to fully understand the topic, I first explored what the definition of civilization is. The first criterion for civilization, that I could think of, is domestication and an agricultural economy capable of producing a stored surplus. From this, I felt the need to examine the origins of Mesopotamian agriculture. With the glacial retreat after the last ice-age (roughly 10000 BC) the Mesopotamian climate improved and many modern plants and animals began to become concentrated in specific areas. Around 9000 BC the vast majority of Mesopotamian peoples were hunter-gatherers. With the concentrations of plants and animals being in specific areas these hunter-gatherers soon began to domesticate those plants and animals and a sedentary village farming pattern arose. This became the predominant way of life around 6000 BC. This change from food collecting to food producing was one of the major transformations in human history. Early peoples no longer had to live the nomadic life of hunter-gatherers but could settle down in permanent housing and produce their own food. It also began an economic change that altered social and political institutions, religion, etc. Domestication is the process of altering plants and animals so that they are no longer bound to the natural habitats of their wild ancestors. In es ...

The Problem of Starbucks in Marketing Terms Research Paper

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Service Encounters - Essay Example The industry has also attracted more investors leading to a high competition for the market for the services. The management of an organization is therefore charged with a responsibility of ensuring that they acquire and sustain a competitive advantage over the other competing organizations that provide similar services. To be able to achieve this, the management relies on their employees to provide the customers with the level of satisfaction that can make the customers develop good reputations for the organization (Connoley, n.d, p.5). In this regard, it will be the major role of the front-line officers in a service industry to ensure that there is a kind of rapport created between them and the customers at the first instant in order to retain the customers for a long time. One of the key issues to be addressed in the service industry is how the customers perceive the kind of service that they are given by the particular industry. This is primarily determined by the kind of ‘ dyadic’ interaction that occurs between the customers and the service providers (Bitner et al, 1990, p2). The service encounter and subsequent relationship developed between the customers and the front office service providers make the management of the organizations value the employees as one of the most valuable assets in the organization. Customers and the service personnel in service organizations The diverse expectations of the participants in a service industry makes social encounters complicated in a number of ways. Firstly, the employees that are delivering the service need to derive some level of job satisfaction in the way they perform their duties. There is also a need to satisfy the needs of the customers in the industry. This makes these two actors become important participants in the service industry (Solomon et al, 1985, p). The quality of services provided by a given organization may be pointed out by the customers. The complaints that are given by the custome rs concerning the quality of the services offered by an organization can help the management of the organization establish the cause of a given problem in the delivery process (Tax & Brown, 1998, p.2). There are different views on the quality of the services offered depending on the industry itself. For instance, in hotel industry, what can be considered as quality service is the peaceful stay that has been accorded to a given customer in a given hotel. The quality of a service then follows the perception that the customers have about it. It was observed that in hotel industry, ‘the expectations and the perceptions of the customers are crucial because they are involved in the performance of the service’ (Kusluvan, 2003, p.265). However, there are important factors that impede the inclusion of the customers in the service quality management by the organization. Each of the customers in a given hotel has some unique demands and want to be served in a manner that suits thi s individual demands (Kusluvan, 2003, p.265). The service providers are then charged with a difficult task of keeping a wide track of the different customer demands. Besides, unlike the production industries where the quality of the products can be measured against the original standards that had been established, the quality a service may not be specifically broken down to the individual tangible components. The perception of the custome

Gap Marketing Strategy Essay Example for Free

Gap Marketing Strategy Essay The Gap is a clothing company that specializes in contemporary, urban clothing with a mid-range pricing scheme. They have stores located all over the globe in countries such as the United States, Canada, France, Germany, Japan and the United Kingdom. Gap was founded in 1969 by a real estate developer who was in search of a well-organized and well-stocked jeans store. The store was named after the generation gap and originally sold Levis jeans. In 1974, they developed their own private clothing label and by 1991 began selling only their private label brand. Gap introduced its website in 1997. The following year, in 1998, Gaps stock increased 138.4%. In 2000, though, their stock fell 44 %. (http://www.thestreet.com/_yahoo/funds/gutcheck/1335261.html) Clothing is a basic and necessary need, but the companies in Gaps market segment produce items that satisfy more than this basic need. Their customers are looking for style and quality at a reasonable price. In this specific market segment, major brand forces dominate the retail clothing industry: brand recognition is incredibly important. Some major players in this industry who are specific competitors of the Gap are J Crew, Abercrombie Fitch, American Eagle Outfitters, Structure, and The Limited. These companies target the same markets as the Gap and produce similar styles. The strengths and weaknesses of each player in this industry are largely indistinguishable. J Crew stands out with a strong catalog channel. However, their bricks and mortar presence is weak, which is a problem when bricks and mortar retail reels in nine out of ten dollars spent by the average consumer as noted at www.retailindustry.com. But within their young urban microcosm, the Gap stands out with an innovative and changing product line: Abercrombie Fitch, American Eagle, Structure, and the Limited have very specific styles that remain con stant year after year. The competitive forces, as explained in Porters framework, apply to the retail industry in all the five areas of rivalry, supplier power, substitutes, buyer power, and entry barriers. In regards to rivalry, there exist no exit barriers, causing more compeitition. Product differences are few which leads to low switching costs for consumers who can easily shop around. With these low switching costs, substitutes play powerful roles. If consumers can find similar products elsewhere from other competitors, price  becomes a strong determinant in the final purchase. Supplier power is high. For example, suppliers can exert strong influences on the producing industry by selling raw materials for clothing manufacturing at a high price. While suppliers yield substantial power, the buyers role is weak because of fragmentation. Finally, barriers to entry include: economies of scale, high capital requirements for stores, raw materials, and production requirements, and strong brand equity due to consumer brand consciousness and loyalty. Value is created and delivered in the fashion industry through an intricate structure of channel distribution. A visual description of a typical fashion companys value web is attached as Exhibit 1. Although the value web as an entity is influential to customers, several facets tend to have the most impact. Designers are obviously one of the core aspects that affect a customer, as people want clothing that appeals to their particular tastes. This leads to the display and availability of clothing in the actual fashion stores such as Gap. Displays need to incorporate attraction to the products as well as show off the trends of the moment. Also, manufacturers greatly influence the final quality and price of a product, which are often a core concerns for consumers. In todays economy, efficient and quality manufacturing are essential to the success of a fashion retailer. Another key node on the value web is the logistics supplier. In the Internet e-tailer environment, having a strong relationship with efficient and trustworthy suppliers is extremely important for success. Fashion retailers should strengthen these key players in the value web in addition to using their core value concepts in order to utilize the Internet to its full potential. For Gap, there are two value concepts that are especially vulnerable in an Internet economy. First, the fashion industry has low switching costs and decreased loyalty online. Whereas many Gap customers were loyal simply because they had few other choices, now those same customers have more opportunities to shop around. Gap stores are located all around the country in almost any mall. A typical consumer may only have access to the stores that are located nearby. Now the Internet has made every e-tailor available to anyone, anywhere, from low-end to high-end. Second, the Internet has changed service, credence and experience. One of the advantages of going to a Gap store is the level of service that you receive and the experience that you get. This level of service can never be replicated online. In addition, another problem with online fashion retailers is that the customer cannot try on the articles of clothing. While this may be a problem with new customers, it is not an issue with previously established customers. Otherwise, the Gaps value concepts can only be enhanced online. Clothes can easily be delivered directly to the consumer from Internet sales. Also, transaction costs can be reduced: for every sale online, Gap does not have to maintain bricks-and-mortar stores, hire personnel, or bear shipping costs. While these costs may be minimal right now, as online sales grow, this may have a serious impact on Gaps bottom line. An additional benefit of Gaps online store is ease of searching for particular products. The apparel industry is constantly changing. Therefore, marketing strategies and diverse customer segments are also transforming. Key industry trends for the year 2001 include: moves to multi-channel retailing, importance of profitability on the Internet, and a continued interest in using technology to improve bottom line, as explained at www.retailindustry.about.com. Customers have particular needs and wants that are shaping the demand for higher quality at lower prices. And with the new Internet environment, consumers want easy access to price comparisons and demand the latest trends. Since the online world is fast-paced, consumers believe that trends should turn over quickly. Now that more people are shopping online, they demand and expect convenience as well as quick and timely delivery of apparel goods. Consumers are looking to the Internet for information on apparel more than they previously did. They search for price comparisons and shop around the web to look for sales. Many consumers search for clothes online and then go to try on the clothing offline. In some other cases, if consumers cannot find the desired article of clothing, they venture onto the Web. Finally, in the new Internet apparel environment, awareness of brands is enhanced for established companies. On the contrary, newer apparel  companies may struggle gaining awareness in a medium that constantly floods consumers with new products. The absence of brand equity creates difficulties for new companies in this industry. Few brands carry the clout Gap does to the online world. As evidenced at www.business.com, Gap, with only two other retailers, was considering one of the top 20 online Internet merchants. Intermediaries (i.e. manufacturers and retailers) in the apparel industry are transforming to become more customer conscious. By incorporating technology, companies are able to make the brand more accessible to the customer while creating a stronger image of the brand. This technology enables domestic and foreign manufacturers and inspectors to communicate more effectively, efficiently, and frequently. Previously, the telephone and fax machine were the primary means of communication among intermediaries, but now information can be exchanged in a cost-efficient and instantaneous manner through the Internet. As noted in the March 30, 2001 Credit Suisse First Boston Corporation review, the overall apparel industry trend appears that many teen and young adult retailers are heading towards the Gaps core territory . . . the casual preppy theme. For example many retailers have offered up colorful polo shirts since February, which stands to hurt Gap sales because they have only just begun offering the same polos. What has recently been happening is that Gap has come into fashion trends late and finds itself at the tail end of a hit. For years Gap has been the store to go to keep up to date on trends, but recent events point to its slipping from being the number one trend leader. Competitors such as Abercrombie and Fitch and American Eagle Outfitters have been able to tap into the fashion trends early and reaped a large share of the sales. A March 19, 2001 Credit Suisse First Boston Corporation analysis explains this phenomenon further: market intelligence is better than ever . . . Retailers attend fashion shows . . . interpreting what they see for their customers. Therefore, the newest strategy in the competition game is for a company to find the hottest trend the earliest and quickest, and market the trend heavily before any other store or brand can do the same. New and existing companies in the apparel industry are forced to adapt their marketing mix in response to the new Internet environment. Products must be developed faster in order to cater to the fast-paced demands of todays Internet consumer. Many big players in the fashion industry are recognizing the need to turn over the trends faster in todays technology-driven economy. This is because consumers demand new fashion trends faster than they did in the offline world. Also, the Internet allows consumers to price shop more than they would in the offline world. Therefore, fashion companies must realize that price competition is more prevalent online. Furthermore, channels must be structured online differently than they would be in the offline environment. In the new technological world, shipping and manufacturing have become bigger players in the value web than previously. Retailers must develop strong relationships with key shipping suppliers and increase efficiency in manufacturing facilities. Finally, fashion e-tailers must utilize the new Internet environment to improve customer service and transactions. It is the perfect medium to have efficient yet personalized customer service in addition to lower transactions costs. The new Internet setting causes companies in the fashion industry to rethink partnering and strategic alliances. In todays e-economy, companies can gain traffic and recognition through a few key alliances. Many companies, especially new players, can leverage partnerships to gain brand recognition and necessary traffic to their new site. Utilizing the key relationships with channel members and partnerships will help established fashion companies adapt to the new Internet economy. But, a benefit to the companies is the fact that basic core competencies still remain competitive advantages even in the new environment. Gaps core competencies center around their brand equity and highly developed processes. Its name alone can successfully launch new, trendy products. However, Gap also carries a standard, classic line of clothes that customers have come to expect during any season and within any Gap store. This is how Gap segments its customers: those who want a consistent look year-to-year, and those customers who want the latest trends. Gaps brand recognition  value is high with over 2,079 stores nationwide, and additional 530 stores globally. It is a standard brand name for the midrange fashion conscious consumer. Because Gap is a well-established bricks and mortars company, their processes are efficient and dynamic. For example, Gap stores are on detailed schedules for store displays, inventories, and new product launches. Every store receives an identical binder that explicitly details the display and product placements. Front window displays are changed weekly. They restock shelves with new products every six weeks, keeping the retail ahead of imitators in the fast-paced fashion industry. All the core competencies are positive for the company, but there are threats that can hurt the company. For instance, negative word of mouth can cause severe consequences to Gaps brand name. Since Gap outsources most of their manufacturing, theyre open up to attack because of their manufacturers actions. For example, a situation occurred to Nike concerning their use of sweatshops that caused a great deal of damage to the Nike name. Gap has taken steps to counteract the causes of bad publicity by requiring manufacturers to sign codes of conduct and strictly enforcing those rules. Their processes for inventory, however, are not as vulnerable to depreciation. Gap has invested a lot of thought and research in their resources and there is not too much that can be substantially threatened. Gaps inventory processes, in fact, are much stronger compared to others in the industry. Not only do they maintain a consistent style year to year, they also have new lines that come out very often. Those who wish to enter the retail clothing industry will find moderately high barriers to entry. It is extremely difficult to set up brand equity and image. Launching your own store and clothing line, like Gap, takes incredible capital and time investment. In the online world, it is much easier for new or small retailers to showcase their products; however, it is difficult to get online attention and recognition. The nature of online retailing sets up a playing field where smaller, lesser known retailers may  have set up functioning websites and folded without the public ever knowing. Even big name online retailers, like Pets.com, did not survive despite their brand recognition. As we have mentioned earlier, Gaps inventory processes are very defined and strong. These processes also give them an edge on competitors trying to copy Gaps styles or trends. Gap changes out their inventory every six weeks. Even if competitors are able to catch on to Gaps short turnaround, there is no way to avoid being behind the times. Gap, through their extensive market research and market persuasiveness, is so in tuned to their customer segments that they effectively set the trend. Gap has invested a lot of money to become one of the biggest trend-setting brands. Although the Gap has a successful position on the Web, there are definite strategies that can be implemented to improve their online business. Our proposed marketing eBusiness plan involves Customer Relationship Management, growth strategies, incentive offers online, improved web design, and increased market research. At this point in time, Gap is a product-focused company. Gap needs to capitalize on the available technology of the Internet and transform its marketing efforts to focus on the consumer. Therefore, the company should shift from a Product Management system to a Customer Relationship Management system. Customer Relationship Management allows a company to cater to the unique and evolving needs of the specific customer segments. Currently, the Gap does not have extensive customization available on its website. Gap needs to create more ways of catering to each individual consumer. A pyramid approach would be optimal for the Gap. Much like the Dell triangle, the Gap would segment consumers and provide the most customization for the top small percent of the pyramid. These are the repeat customers that have highest volume of purchases, which would be the best group to provide customization. We suggest that the Gap use the technology of the Internet to store information on each consumer and generate a unique site for the consumer every time that they log on. The site will greet the consumer by name upon log in and target the consumer for their preferences. For example, the Gap would keep a database of my buying patterns, such as the fact that I always look for sale items, and also note the size that I  normally buy. The Gap would be able to establish more relationships with consumers increase their loyal consumer base by providing customization that makes the site unique to the individuals. As retailers know, growth does not come from loyal customers. The Gap needs to focus some of their marketing efforts on acquiring new customers. They could do so by developing alliances with portal-type sites such as eGreetings.com. There, consumers can be asked to buy a gift certificate to Gap.com (not redeemable in offline stores) to be sent along with the greeting card. Online alliances are preferable to online banner ads and random advertising because a relationship with established online services and etailers is the best way to get a Gap ad seen. The click-through rates for banner ads are not convincing enough for us to suggest that the Gap increase online banner advertising. In addition to advertising online with trading partners, the Gap should advertise offline for the online store. Every media produced offline, including displays in the offline store, should have the web site listed, thus pointing consumers to the online store. The Gap may also consider putting a terminal in the offline stores that has a small computer with Gap.com constantly running. Sales associates can point consumers in the offline store to the terminal if they need a different size, or if they want to ship an item to a friend. Offering incentives online can also increase the customer base, persuading loyal and new consumers to utilize the Internet site. For example, every fifth purchase online could merit a certain percentage off the final purchase price or even free shipping. Also, the Gap should consider offering some products and product lines online only (for example, Gap currently offers their maternity line only online). This can entice consumers into shopping online in addition to their offline stores. Overall, anything that causes consumers to venture into the online world to check out the new items on Gap.com would be good for the growth of the online customer base. Another marketing tactic is to alter the design of the website to meet the needs of the constantly evolving Gap consumer. Currently, Gap.com allows consumers to see the various styles of clothing with color choices shown to  the side, but consumers cannot change the color of the item in the picture (for example, consumers could click on different colors and patterns for the same shirt and the shirt changes accordingly). See exhibit 2. Most buyers want to see what a certain article of clothing would look like in different colors, which is an option that Gap.coms competitor, JCrew.com, offers. Gap.com could also allow consumers to put clothes together on a model and view 360 degrees of the outfit, thus persuading people to make virtual outfits. Other design changes to Gap.com could be an addition of a search engine. This gives consumers a quick way to find specific articles of clothing. Another added design feature for the quick shopper could be a page with price listings by clothing category, or the ability to see the price on the first page instead of making consumers go through multiple pages to find the price. A final marketing strategy in our proposed plan is for Gap.com to increase market research to understand consumer-buying habits. Are they price conscious? What do they value in design of the website? The Gap would benefit immensely if they were able to understand their consumers behavior in depth. Therefore, information could enhance the quality of customization, which will benefit the company. If the Gap makes longer strides to understand their customer base, they can capitalize on areas where they are strong and change areas of weakness. Our proposed marketing plan encompasses many benefits with a few costs. The plan satisfies consumers because increased customization will mean more attention to specific customer needs. The proposed Customer Relationship Management tactic will create more of a one-to-one marketing structure that will in turn benefit the consumer. One cost to this change in management style is the capital needed to set up customization online and also the changes that must be made in the structure of management within the company. Employees will have to get used to a restructuring, which can cause a short period of dissatisfaction or frustration. But, the company as a whole will benefit from the restructuring because it will increase retention rates. The online incentives and improved web page design will benefit the consumers directly by giving them good deals and creating an easy-to-use web site. The  online incentives will benefit the company by increasing the loyal customer base and the improved web design may increase sales and retention. The trading partners with Gap will benefit by increasing traffic to their sites, and association with the Gap brand is positive for alliances. One of the most apparent and serious threats to Gap.com is the threat of cannibalization. If Gap.com becomes the standard, then their offline stores will be severely hurt. This is why Gap is facing a great deal of resistance within the organization. Store managers whose salaries and promotions depend on store sales will not want to promote or support Gap.com because that will steal from their revenues. Another issue is the technological needs to satisfy the in-depth customization and database requirements that are essential to our e-business plan. In order to take on this new strategy, Gap will have to make a large initial investment to improve their technological capabilities to accommodate the customization. Internet speed must also be taken into consideration. Only eight million out of 100 million Internet households have broadband. This can lead to customer frustrations, as the sites become more picture intensive. This, however, is actually a benefit for Gap.com as their primary customer base is concentrated in these households that do have broadband service

Strength And Weakness Of Bureaucratic Organization Management Essay

Strength And Weakness Of Bureaucratic Organization Management Essay Mergers often go to the right, in part because the leaders of human resources working successfully with senior administration to ensure that joining and acquisitions are well conjure up planned and executed with respect to persons. As leaders, we ensure communication of clear business logic, attention to the risks associated with people in the agreement, and the planning of effective integration. A lot of articles and studies on mergers emphasizes why mergers be unsuccessful to accomplish their potential. A widespread subject matter is that people-related issues were not treated early or sufficiently effective. For example, a Forbes review of 500 CFOs found that the main reasons why mergers were no financial issues, but problems related to people: mismatched civilizations, incapability to administer the acquired company, the powerlessness to implement the other hand, overestimated synergies, lack of foresight predictable events, or clash of management styles or egos. However it can be guaranteed the effective implementation of the merger integration and retention of talent vital to maintain the pledge and recital through the changeover, and the loom of people-related coordination, progression and union with the strategic bearing of the new entity. Here are seven questions that we must address. Lets discuss the change management: Change management is a set of procedures that is employed to guarantee that major changes are put into practice in an arranged way, controlled and methodical fashion to upshot the organizational change. Goal of change and there outcome One of the goals of change management is with respect to the human aspects of conquer opposition to change in order for organizational members to buy into change and attain the organizations aim of an orderly and effective conversion. Managerial Change Management: Organizational change management takes into thought both the processes and tools that managers utilize to make changes at an organizational level. Most organizations want change implemented with the slightest resistance and with the most buy-in as achievable. For this to take place, change must be useful with a planned approach so that evolution from one type of behavior to another organization broad will be flat. The consequence of Buy In: Buy in means that the organization entirely recognizes that the changes that need to be taken are in due course positive to both the individual and the organization. If an organization seeks to make changes which are naturally bad or are not established positively by an organization, it will be much more hard or close to impossible to put into practice these changes without significant opposition. How Economy dealing with change: A proper change management policy is the essential. There are three components of change management which are crucial for any industry and as well as for economy: 1) Identifying the needs of customers before rival 2) Fast accomplishment of a prepared strategy with the obtainable resources 3) Real-time examine If the industry be unsuccessful in gaining any of the three objectives, it will lag at the back. Competitors will go beyond it. The case for change management cannot be showy in our changing and difficult times, For example how McCain, a company selling ice-covered potato products, mainly chips, changed its product to suit the times and the needs of customers. The customers were worried over heaviness, mainly among children, and the consequent health danger. The corporation modified the product by reducing the salt content and oil and started using especially chosen potatoes. The company carried out an extensive advertising movement to stress the food value of the chips and regained customer reception. Development in food technology also helped the company address some of the problems. It could successfully overcome the problems. Education not compulsion should be the instrument employed by the management. Obviously, there will be opposition from a part of the employees at least to many of the changes required to be introduced by the management. But they can be convinced over a period of time. It can be lengthy but not impossible. What are the people-related issues? decision-making contracts or other restrain compensation arrangements member of staff relations risks, including amalgamation relationships, contracts, and issues permissible actions or compliance issues Retirement, retirement fund or other millstone Availability of capable organization talent for key roles Employee commitment very important for retention of aptitude and continued high recital. Keeping in mind that the Chief Executive has been derived from the one organization so instead of keeping the old norms and values in newly developed organiation, there must be some commonly productive approach must be used by the CE. Once you have join all the pieces together there is little doubt that you will not find ways to increase revenues, decrease expenses, save time, or make a multitude of other positive improvements. This will result in a novel organizational culture, but it will be a change for the superior. An economy depend upon its industry very much if there is a positive change in industry management then obviously is economy goes up. The real sense of Bureaucratic Organization: The main characteristics that bureaucratic organizations contribute are fundamentally the same. First there is a scheming environment in these organizations, higher management makes the policy and the subordinates go after it. There are clear steps and procedures for doing the simplest of things which makes tasks more time intensive. The inferior level in the hierarchy is controlled by the upper one and the preparation and decision making is federal, all the decisions are made in one place. The higher levels in the pecking order have more liberty in doing their work as compared to the lower levels. These organizations are goal leaning and all the processes are designed to attain the goals. The construction of these organizations is based on the principle of separation of labor and they have specialized department doing various jobs. Weaknesses and Strengths of a Bureaucratic Organization for clear picture The main weakness of bureaucratic organizations takes in not to have novelty. All the processes and tasks are fixed to a large extent that the innovation process is approximately eradicate in bureaucratic organizations. Employees get unprovoked because of smaller employee contribution and association. HR cant be used in the fullest manner by optimizing creativity which is the key drawback in bureaucratic structure of the organizations. Advantages contain the increased control and observations of higher rank  board. The nouns of the organizations depend upon the intelligent judgments of upper headship. If the top management is high-quality, then results can be constructive and if the top headship is poor then it can result in adversity. Organizational development focus Contractual relationship between a change mediator and a supportive organization go into for the sake of using applied behavioral science and for other organizational change point of view in a scheme background to get better the organizational presentation and the capability of the organization to develop itself. OD is a designed intervention. They   Ã‚  are plans or series consist of particular activities designed to achieve change in some part of an organization. Frequent interventions have been developed over the years to tackle special problems or create a variety of results. However, they all are geared toward the goal of improving the whole organization by change. In common, organizations that wish to achieve a high grade of organizational change will use a complete variety of interventions, including those planned to change individual and group behavior and attitudes. Units attempting slighter changes will end petite of those goals, applying interventions targeted mainly toward operating strategies, management structures, employee skills, and staff policies. Usually, organization development plans will concurrently mix more than one of these interventions. Types of Interventions: There are many types of interventions can include a variety of specific practices: Human process, * Process discussion * group building * Search meeting (a high-scale intervention) 2.Technostructural * Work plan * worth loop * reformation 3.Human sources management * presentation management (employee) * Employee willingness * payment systems * variety management 4.deliberate * Organizational revolution * Cultural change * Self-designing organizations * Strategic management What is a Stakeholder? Any human being, set of individuals with a good concern (a stake) in the achievement of an organization is measured to be a stakeholder. Why stakeholders are there? A stakeholder is logically concerned with an organization bring projected outcome and meeting its monetary goals. Instance of a stakeholder are a holder, director, shareholder, investor, member of staff, purchaser, colleague and dealer, among others. A stakeholder may make a payment openly or in some way to an organization dealing actions. Types: Internal and External Stakeholders: Scheme managers are internal stakeholders because they are openly involved in the increase of the project. They have power to run the project by handling duty of work presentation, organizing and arranging; efficiently making sure that all stages of the project are complete correctly and well. Salesperson, dealer, and outer concerns of organizations are external stakeholders because they provide desirable essentials for a projects accomplishment; they need to keep on in communication at all times on objective, high point and deliverables. Direct and Indirect Stakeholders: Direct stakeholders are belonging to the day by day activities of a scheme. Team associates are direct stakeholders as their work is planned around the project for each workday. MINIMUM DISRUPTION TO THE STATUS QUO BUT HOW? Leadership is imperative to the triumph of a combination. The selection process should be based on an purpose measurement of skills and competencies, not on following commitment. The appointment process should be seen as fair and rational. Must also be timely moving quickly to the team in place and increase speed integration. Some issues stand out more than the election of directors of the new mutual organization. A merger of equals implies the management representation from both organizations. JUSTIFICATION OF ARGUMENTS BY REAL EXAMPLE When the amalgamation of Glaxo Wellcome and SmithKline Beecham proclaimed, the top four executives were appointed within one month of executives to fill the nine senior officials were appointed. In the first fourteen positions, executives from each companys entire seven years. At Chase Manhattan, the top fifteen decision makers were named to the announcement, and the next two levels of government were established within four months. Indirect stakeholders are not collision by the project. Those can be your customers and consumer, because their concern is with the final project. This would be the excellence of products, cost, covering, and ease of use. Purpose of Stakeholder Analysis? A stakeholder analysis is a procedure which is use to recognize and evaluate the significance of key people, groups of people, or association that may significantly power the achievement of scheme. The reason of being useful? A stakeholder analysis is use to: 1) Identify people, groups, and institutions that will give power to project (either surely or unhelpfully) 2) Expect the kind of power, positive or negative, these groups will have on your proposal. 3) Developing plan to get the most effectual hold possible for your initiative and decrease any barrier to booming completion of program. Stakeholder and their involvement: To engage stakeholders is a pathway to any victorious project, not only from a communication viewpoint, but also for the sake of the information obtained from their ability and skill, which they will offer again and again if we take the time to engage them exactly from the beginning. Be careful, no two stakeholders individually, or groups of stakeholders, are the similar. Each stakeholder is dissimilar, they will be at different height of understanding and approval for the requirement of the change and their hope s will be different. Ways to involve Stakeholder: 1. Understand Them: To understand an individual is a master key to deal with that person in his own way. However, it is predictable that any team will face some kind of opposition from different stakeholder groups, merely on the base of that we are offer is something that is different to what is finished now. 2. Resolve any Whats In It For Me? Issues There is a factor of individual contact when dealing with stakeholders. When a change is planned, self protection come in and people will firstly look at the change from a very personal viewpoint as compare to outer view. It is impractical to supply for each single individual requisite of every sole stakeholder. Though, there will be harmony in their supplies in their Whats In It for me necessities. Personal nervousness is a usual by-product of any change and determine these Whats In It For Me issues can go a long way to dropping them. 3. Demonstrate Success: Occasionally, the most excellent way to engage stakeholders is to demonstrate them what the change will give to them. This can be done by showing examples of parallel plans run within our personal organization, actual life examples, or case studies of other organizations that have put into practice a parallel change. To involve stakeholder is time consuming process and is a Critical Success aspect for any project that wants to apply its changes productively. 4. Benefits: Benefits are the most important term to involve stakeholders in change. That what kind of benefits they can have in this change. And how these changes are useful to them? EVALUATION AND CONCLUSIONS The position of the stakeholders is inner in the organization approach to get change. Change in this project involved changes to tolerant entrance. The bridge fills the space between groups. The short of information and participation in projects that involve change frequently give outcome in manner of separation and anger; however relations between staff their involvement at every phase of the completion establishment to be significant. Recognition of stakeholders in the beginning steps hold up the process of stakeholder analysis, which exposed the collision of specific stakeholders had within the scheme. Model of change management: The model was firstly used as an instrument for formative of change management activities like communications and preparation were having the preferred results during organizational change. For instance, Awareness of the business cause for change is an objective of early communications associated to a business change. Wish to take on and contribute in the change is the goal of protection and opposition management. Knowledge about how to change is the goal of preparation and training. By recognizing the required results or goals of change organization, ADKAR becomes a useful structure for change management teams in the setting up and implementation of their effort. An individual must get every part in series for the change when it has to be put into practice and continued. As a director, one can use this model to make out space in change organization procedure and to give useful instruction for workers. The ADKAR model can be effectively utilize to: identify employee opposition to change to give aid to the employees move through the change path form a successful act sketch for private and skilled development throughout the change extend a change organization map for workers The ADKAR model was initially in print by Prosci in 1998 after investigated with more than 300 corporations suffering from major change projects.. This model is planned to be a training device to help out employees during the change process. The efficiently, one will need to know the underlying structure for change proposal. In the diagram underneath, change occur and flourishing change go on when both dimensions of change occur at the same time.   Trade Measurement of Transform The business dimensions of change take in the classic plan elements.   Business requirement or chance is known. Project is clear (range and goals). Business resolution is planned (new method, arrangement and organization makeup). New processes and systems are advanced. Solution is applied into the association. These are the typical fundamentals of a business change that director feels most contented organization.   CONCLUSION AND RECOMMENDATIONS While human resource leaders can facilitate the integration planning. On the other hand, there is a inclination in many situations for executives who are strength and leadership in the implementation of changes, with minimum human resources, low-level executive or human resources. This may be suitable in some situations. However, in other state of affairs, the participation of employees can be important. Participation generates ideas to improve the integration and further support for rapid integration. Being a Human Resource Director I would strongly suggest that to develop effective plans for implementation of merger and to ensure that plans are implemented many companies use merger integration teams and assign responsibility to the executives of the merging of specific integration. Again, the individual resources privileged can rally round teams or to work effectively and quickly to facilitate their work or actually serving on the teams. The human resource leaders to contribute directly to business performance. Now the question arises that what better opportunity could appear that a union? Here we can apply in any organization and to develop further our ability to lead strategic change effectively. As the frequency of mergers increases, and as top executives recognize the critical impact of issues related to people, we should be on center stage to help ensure that mergers on the right. The chaos is connected with any merger or gaining is a unique occasion for time to demonstrate their knowledge and skill in managing human capital. HR is an inherent part of the integration into a team of M A for their ability to assess the compatibility of communal cultures and diverse options for come together the companies. The guiding principles for the successful merging for change * Take final action and make decisions quickly the secret to keeping good people. * Be honest with employees and treat them with respect. Let them know that the combined entity will be a more valuable. * Each time the property is possible, the use of society represented by stock options and stock grants for all pulling in the same direction. * Be honest about the choices of people to be made. * Treat people coming out with the same respect and attention as those who remain.